Privacy policy

LVAS operates this website and store, along with all related services, content, features, tools, products, and services (“Services”) to provide you with a curated shopping experience. Our Services are powered by Shopify, which helps us operate the platform.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our Services, or otherwise interact with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will apply regarding your personal information.

By using our Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means any data that can identify you or be linked to you. It does not include anonymous or de-identified data.

We may collect the following:

  • Contact Information: Name, email, phone number, billing and shipping address
  • Payment Information: Credit/debit card details, billing details, transaction data
  • Account Information: Username, password, preferences, and settings
  • Order Information: Items viewed, added to cart, purchased, returned, or canceled
  • Communications: Messages you send to customer support or to us
  • Device Information: IP address, browser type, device details, and identifiers
  • Usage Data: How you interact with our website and services

2. How We Collect Information

We collect information:

  • Directly from you (when you place orders, sign up, or contact us)
  • Automatically through cookies and similar technologies
  • From service providers (payment processors, analytics, shipping partners)
  • From third-party partners or business collaborators

3. How We Use Your Information

We use your personal information to:

Provide and Improve Services

  • Process orders, payments, returns, and deliveries
  • Manage your account
  • Offer customer support
  • Improve shopping experience and product recommendations

Marketing & Advertising

  • Send promotional emails, messages, or ads
  • Show personalized ads based on activity and preferences

Security & Fraud Prevention

  • Protect accounts and transactions
  • Detect and prevent fraud or unauthorized activity

Communication

  • Respond to inquiries and provide updates about orders or services

Legal Compliance

  • Comply with laws, regulations, and legal requests
  • Enforce policies and protect rights

4. How We Share Your Information

We may share your information with:

  • Shopify and Service Providers (payment processing, hosting, analytics, shipping)
  • Marketing Partners for advertising and promotional services
  • Affiliates or Business Group Companies
  • Legal Authorities when required by law
  • Business Transfers such as mergers or acquisitions
  • Third Parties You Authorize (e.g., shipping providers or integrations)

5. Shopify Role

Our store is hosted on Shopify, which processes and stores certain personal data to help operate and improve the Services. Shopify may also use aggregated data for analytics and business improvement.

For more details, refer to Shopify’s Privacy Policy.

6. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. You should review their policies before using them.

7. Children’s Privacy

Our Services are not intended for children under the legal age in your jurisdiction. We do not knowingly collect data from children. If such data is found, it will be deleted upon request.

8. Data Security & Retention

We use reasonable security measures, but no system is 100% secure. We cannot guarantee complete protection of your data.

We retain personal information only as long as necessary to:

  • Provide Services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

9. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Request deletion of your data
  • Correct inaccurate data
  • Request a copy of your data (data portability)
  • Opt out of marketing or targeted advertising
  • Withdraw consent for communications

You can also unsubscribe from marketing emails at any time.

10. International Data Transfers

Your information may be transferred and processed in countries outside your residence. We use legal safeguards such as Standard Contractual Clauses where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, you may contact us through the details provided on our website.